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Clear & direct
Written in plain language so you always know where you stand.

Booking Terms
These terms govern your use of our website and services. By booking with us you agree to the following.
Last updated · June 2026
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Written in plain language so you always know where you stand.
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What you see here covers your booking — no surprises in the fine print.
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If any section is unclear, message our team and we'll explain it personally.
By browsing this website, requesting a proposal or confirming a cruise booking with BookHalongCruises, you agree to use our information and services in a lawful, respectful and non-commercial way.

Questions?
If any section is unclear or you have a question about your booking, our Hanoi team is available daily 8AM–10PM ICT.
Booking Terms
These terms govern your use of our website and services. By booking with us you agree to the following.
These terms govern your use of our website and services. By booking with us you agree to the following.
This guide highlights how the policy affects a real booking. The full clauses on this page remain the terms that apply to your reservation.
Read the written confirmation for your exact boat, dates and cabin category. Supplier terms can vary, and the confirmation attached to your booking controls where it is more specific than this general guide.
Send us the clause or situation you are unsure about before payment. Our Hanoi team will explain how it applies to your booking in practical terms.