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Clear & direct
Written in plain language so you always know where you stand.
Booking Terms
Terms & Conditions
These terms govern your use of our website and services. By booking with us you agree to the following.
Last updated · June 2026
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No hidden clauses
What you see here covers your booking — no surprises in the fine print.
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Open to questions
If any section is unclear, message our team and we'll explain it personally.
By browsing this website, requesting a proposal or confirming a cruise booking with BookHalongCruises, you agree to use our information and services in a lawful, respectful and non-commercial way.
- Website content is provided for travel planning and inspiration. Text, images and design concepts may not be copied or republished without written permission.
- We try to keep information accurate, but cruise schedules, seasonal conditions and supplier details can change. Your final written confirmation controls the confirmed services.
- External links may appear for maps, payment partners, social channels or destination resources. Those websites operate under their own terms.
Questions?
We're here to help
If any section is unclear or you have a question about your booking, our Hanoi team is available daily 8AM–10PM ICT.